As a Wix user, you've probably received an email at some point stating that your premium plan needs to be renewed. Often, this email contains a link that you can click on to process your payment. However, be careful, as there are scammers who send fake emails that look like they are from WIX.
ALWAYS CHECK YOUR WIX DASHBOARD YOUR NOTIFICATIONS
How to recognize a scam email:
The sender of the email has an unknown or suspicious email address. The email address should end in @wix.com.
The email is grammatically incorrect or poorly written.
The email urges you to act immediately and threatens to close your account if you don't pay.
The email contains a link that does not go to the official Wix website. You can hover your mouse over the link to see where it goes.
What to do if you receive a scam email:
Do not click on the link in the email.
Delete the email immediately.
Contact Wix support if you are unsure whether an email is real.
CHECK YOU NOTIFICATIONS IN YOU WIX DASHBOARD
How to protect your Wix account from scams:
Use a strong password for your Wix account and change it regularly.
Enable two-factor authentication for your Wix account.
Be careful what you share online. Never give your Wix login details to anyone else. )you can add a person you want to allow on your WIX website as a contributor )
Stay informed about the latest scams by keeping an eye on the Wix website and subscribing to their newsletter.
Remember: Legitimate payments from Wix will always show up in your dashboard. You can view your payment history and invoices in your dashboard at any time.
Are you unsure whether a payment request is real? Then contact Wix support. They can help you confirm whether the email is actually from Wix.
